Shipping policy
Shipping Policy
At VEYRA, we aim to make delivery simple and clear. This policy applies to all orders placed through our store.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During busy periods, processing may take longer.
Shipping Rates & Destinations
Available shipping destinations and applicable shipping charges are displayed at checkout before you complete your purchase. Any qualifying free-shipping offer will also appear at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking updates may take time to appear after the carrier receives your package.
Shipping Address
Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately through our Contact page. We cannot guarantee address changes once an order has been processed or dispatched.
Delayed, Missing, or Damaged Packages
If your order is delayed, arrives damaged, or is marked delivered but cannot be located, please contact us through our Contact page with your order number.
For damaged deliveries, include photos of the product and packaging so we can review the issue and help resolve it.
Contact Us
For shipping questions or help with an order, visit our Contact page and include your order number, if available.